Privacy policy

Privacy policy

Information for personal data protection

The protection of your personal data is important for "PART TRADING" LTD. That is why we protect your data by applying all appropriate technical and organizational means at our disposal to prevent unauthorized access, unauthorized or malicious use, loss or premature deletion of information.

We collect and process personal data only in compliance with the requirements of Bulgarian and European legislation.

This privacy statement is intended to explain to you how and why we process your personal data.

І. How and why we use your personal data

A) To manage and execute your product order;

B) To prepare and send an invoice for the products you have purchased from us;

C) For subsequent warranty service of your purchases;

D) In ​​fulfillment of regulatory obligations:

- fulfillment of obligations in connection with the distance selling, provided for in the Consumer Protection Act;

- providing information to the Consumer Protection Commission or to third parties provided for in the Consumer Protection Act;

- providing information to the Commission for Personal Data Protection in connection with obligations provided for in the legislation on personal data protection - Personal Data Protection Act, Regulation (EU) 2016/679 of 27.04.2016. and others.

- obligations provided for in the Accounting Act and the TPSC and other related normative acts, in connection with the maintenance of correct and lawful accounting;

- providing information to the court and third parties, in the framework of proceedings before a court, in accordance with the requirements of the procedural and substantive legal acts applicable to the proceedings;

ІІ. When and what data we process

1. When registering and ordering through our website or applications:

A) Identification data: full name, permanent address;

B) Other data: e-mail; IP address

C) Personal contact details: contact address, telephone number;

2. When ordering by phone:

A) Identification data: full name, permanent address;

B) Other data: e-mail;

C) Personal contact details: contact address, telephone number;

D) Phone calls are recorded in order to improve the quality of service. Please do not share personal information other than what is necessary for your service.

When we process your basic personal data and the other data described for the purposes of selling goods, for their payment, as well as in order to comply with our regulatory requirements, this processing is mandatory for these purposes.

III. How we protect your personal information

To ensure adequate protection of your personal data, we apply all necessary organizational and technical measures provided for in the Personal Data Protection Act.

In order to ensure maximum security in the processing, transmission and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.

You should always treat your access data confidentially, as well as close the browser window when you have finished communicating with us, especially if you share your computer with other people.

IV. When we delete your personal data

As a rule, we terminate the use of your personal data for the purposes related to the order and the services provided after the execution of the order or service, but we do not delete them before the expiration of one year from their execution or until the final settlement of all financial obligations. the obligations for data storage, such as obligations under the Accounting Act, for storage and processing of accounting data (11 years), expiration of the statute of limitations for filing claims (5 years) specified in the Obligations and Contracts Act, obligations for providing information of the court, competent state bodies, etc. grounds provided for in the current legislation (5 years). Please note that we will not delete or anonymize your personal data if it is necessary for pending court and administrative proceedings.

Your data can also be anonymized. Anonymization is an alternative to deleting data. Upon anonymization, all personally identifiable items / items that allow you to identify yourself are irrevocably deleted. There is no legal obligation for anonymized data to be deleted, as they do not constitute personal data.

V. When and why we share your personal information with third parties

We provide your personal data to third parties, and our main goal is to offer you quality, fast and comprehensive service, taking care of the products and services we offer to meet your expectations. We do not provide your personal data to third parties until we are sure that all technical and organizational measures have been taken to protect this data, and we strive to exercise strict control to achieve this goal. In this case, we remain responsible for the confidentiality and security of your data.

1. Persons processing data on behalf of "PART TRADING" Ltd.

- banks for servicing the payments made by you;

- postal operators, with a view to sending items containing invoices and other documents and the need to verify their identity when serving them;

- bodies and institutions to which we are obliged to provide personal data under current legislation;

2. We use cookies. Cookies are small files that are stored on your hard drive and store specific settings and data exchange with our system through your browser. This memorization helps us to personalize the site for you and makes it easier for you to use it, for example by saving specific information about you, so you don't have to repeat yourself all the time.

How to see your cookie settings and how you can change them can be found in your browser.

3. We use Google Analytics for web analysis. This is a service offered by Google Inc. Google Analytics uses cookies. Information about the data collected, as well as the possibilities for deactivating the data transmitted to Google Analytics, can be found here.

4. We use Google remarketing, an advertising service provided by Google Inc. Google and third parties display advertisements on sites on the Internet and use cookies to display advertisements based on previous visits to our site. Google will not associate your IP address with any other data held by Google without your express consent. For more information on Google's terms, visit this link. here

VI. Your rights in connection with the processing of your personal data
A) Right to information

You have the right to request:

- information on whether data relating to you are processed, information on the purposes of such processing, on the categories of data and on the recipients or categories of recipients to whom the data are disclosed;

- a message in an understandable form containing your personal data being processed, as well as any available information about their source;

- information on the logic of any automated processing of personal data concerning you, in the case of automated decisions;

B) Right to correction

In the event that we process incomplete or erroneous / erroneous data, you have the right at any time to request:

- to delete, correct or block your personal data, the processing of which does not meet the requirements of the law;

- notify third parties to whom your personal data have been disclosed of any deletion, correction or blocking, except where this is not possible or involves excessive effort;

C) Right to object

At any time you have the right to:

- objections to the processing of your personal data if there is a legal basis for it;

- where the objection is justified, the personal data of the natural person concerned may no longer be processed;

- objections to the processing of your personal data for the purposes of direct marketing;

D) Right to limit processing

- you can request a restriction on the personalized data being processed if: you dispute the accuracy of the data, for the period in which we have to check their accuracy; or the processing of the data is without legal basis, but instead of deleting it, you want its limited processing; or we no longer need this data (for the specified purpose), but you need it to establish, exercise or defend legal claims; or you have filed an objection to the processing of data, pending verification that the controller's grounds are lawful;

E) Right to data portability

You can ask us to provide the personal data you have entrusted to our care in an organized, orderly, structured, generally accepted electronic format if:

- we process the data according to an order and based on a declaration of consent, which can be withdrawn;

F) Right of appeal

In case you believe that we are violating the applicable regulations, please contact us to clarify the issue. Of course, you have the right to lodge a complaint with the Data Protection Commission. After May 25, 2018. you will also be able to lodge a complaint with an EU regulatory body.

Applications for access to information or for correction are submitted personally or by a person expressly authorized by you, through a notarized power of attorney.

We will rule on your request within 14 days of its submission. If a longer period is objectively necessary - in order to collect all the data and this seriously complicates our work, this period can be extended to 30 days. By our decision, we grant or deny access and / or the information requested by the applicant, but we always motivate our response.

VII. Relevance and changes

In order to apply the latest protection measures and in order to comply with current legislation, we will regularly update this information on personal data protection. We encourage you to regularly review the current version of the information in order to be constantly informed about how we take care of the protection of the personal data we collect.