General terms



Art.1 These GENERAL TERMS and CONDITIONS are intended to regulate the relations between "PART TRADING" Ltd., a company registered under the Commercial Law of the Republic of Bulgaria, with registered office and address: Shumen, 4 Dimcho Debelyanov Str., UIC 201735987 , represented by Zhechka Simeonova Marinova, VAT number: BG 201735987, contact phone: 0878155775, e-mail address:, and you USERS.

Art.2 These GENERAL TERMS are a contract between you and, which gives you the right to use the services of subject to the conditions set out below. By registering at, you agree to be bound by these GENERAL TERMS and all subsequent changes in them, and you agree to abide by them.

Art. 3 "PART TRADING" Ltd. is an administrator of personal data, registered under the Personal Data Protection Act with №425240. "PART TRADING" Ltd. guarantees the inviolability of information containing personal data provided by users in the registration process. Disclosure is possible only in cases where the information is requested by government agencies or officials authorized by law to request and collect information containing personal data and in compliance with regulations.

Art. 4 "PART TRADING" Ltd. does everything possible to maintain on the website true, accurate and current information. This does not exclude the possibility of accidental inconsistencies or omissions. "PART TRADING" Ltd. is not responsible for the consequences, including any damages caused by or related in any way to the access, use or inability to use "PART TRADING" Ltd. is not responsible for inaccuracies the information provided by the manufacturer on the characteristics of a product, including product images.


Art.5 In order to shop at every consumer must:

To have filled in correctly the on-line electronic registration form, located on the website When filling in the electronic registration form, the User is obliged to submit complete and accurate data about his identity and other data required by the electronic form, as well as to update them within 7 days of their change. gives you the opportunity to register as a legal entity, and during the registration all company data necessary for issuing an invoice are entered.

Art.6 The user guarantees that the data provided in the registration process are correct, complete and accurate and in case of change of the latter, will update them in a timely manner. In case the User provides incorrect data or the changes are not reflected in the period specified above, has the right to suspend immediately and without notice the registration of the User and access to his client profile.

Art.7 By making contact with electronically or by phone, the user declares that he is familiar with these general conditions, agrees with their content and undertakes to comply with them. These general terms and conditions also apply to orders made by phone. Phone calls are recorded to improve service.

Art.8 confirms the registration made by the User by sending a letter to the e-mail address specified by the User, to which information for activating the registration is sent.


Art. 9 The consumers conclude the contract for purchase and sale with after:

performing the registration and providing the necessary data, if the User has not registered so far; entering the system for placing orders on by identifying with a name and password; selecting one or more of the offered goods and adding them to the list of goods for purchase; providing data for the delivery; choosing a method of payment; order confirmation

Article 10 The orders are processed by the team of on the days: Monday-Friday from 09:00 to 18:00. All orders submitted outside the specified period are processed on the next business day.

Article 11 delivers the goods within 1-2 working days, to the address specified by the User, if they are made and confirmed by 16:00. is not responsible in case the data provided by the User are incorrect or misleading.


Art.12 offers several ways to pay for the goods:

With a credit card - If you choose payment by card, you can make payment with the following cards: Visa, Mastercard, Maestro. You can be sure of your payment because your data is secured with an SSL certificate. We take care of your security with your online transactions.


If your card has created a 3D password, you will be redirected to a service banking portal to authenticate your online payment and verify the transaction with your 3D password. After entering your 3D password and completing the required steps, you must finalize the transaction. This step helps prevent unauthorized access or use of your card without your knowledge. Once the transaction is successfully completed, you will receive a confirmation email.


If you have not created a 3D password for your card, if you are having difficulty filling out the forms or if you have a problem / payment default or you do not complete the transaction, please contact your bank.

- European cards will charge an additional 1.9% of the total amount
- International cards issued outside of Europe and the UK will charge an additional 3.25% of the total amount


 With bank transfer to the bank account of "PART TRADING" Ltd.

- There are no additional fees to the payment, apart from a standard transfer fee, according to your bank's tariff.


Article 13 If you have chosen a method of payment by bank transfer, transfer the amount of your order to the account of "PART TRADING" Ltd., as the basis of the transfer indicate the number of your order.

Payment information:

Recipient: "PART TRADING" Ltd.


Account: DE80 5021 0800 0084 4200 00



Art. 15 The rules of this section of these general terms and conditions apply to Users for whom, according to the data specified for the conclusion of the contract of sale or registration in, it can be concluded that they are users within the meaning of Consumer Protection Act, the Electronic Commerce Act and / or Directive 97/7 / EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.

Art. 16 (1) The main characteristics of the goods are defined in the profile of each product in

(2) The price of the goods with taxes included is determined in the profile of each good in

(3) The value of postage and transport costs not included in the price of the goods is determined and provided to the User in the profile of each of the goods in

(4) The manner of payment, delivery and performance of the contract shall be determined in the present general conditions.

(5) The information provided to the Users under this article is current at the time of its visualization on before the conclusion of the contract of sale, as reserves the right to change it at any time without notice . It is the responsibility of the User to regularly check the terms of use of the site, as well as the information provided on prices, availability, etc., to be informed in a timely manner in case there have been any changes.

(6) The conditions for delivery of the individual goods shall be obligatorily indicated by Prior to the conclusion of the contract, the total value of the contract for all goods contained therein must be indicated.

Art. 17 (1) The Consumer agrees that the trader has the right to accept advance payment for the concluded with the Consumer contracts for purchase and sale of goods and their delivery.

(2) The consumer shall choose independently whether to pay to the trader the price for delivery of the goods before or at the moment of their delivery.

Art. 18 (1) Pursuant to Art. 50 of the CPA, the User has the right to withdraw from the distance contract without stating a reason, without paying compensation or penalty and without paying any costs, except for the costs provided in Art. 54, para 3 and art. 55 of CPA, within 14 days from the date of acceptance of the goods by him or by a third party other than the carrier and specified by the User or when the User has ordered many goods with one order, which are delivered separately from the date of acceptance of the last product.

(2) The consumer has the right, without paying compensation or penalty and without stating a reason, to return the goods within 14 working days from the date of receipt of the goods.

The customer must state in advance his wish to return the goods by sending an email to:

The right of withdrawal / Return of goods / can be exercised only if the following conditions are met: The goods must be:

in the original packaging;

the new-factory appearance of the goods is not damaged, all factory labels are not damaged or removed;


no traces of use, installation or other mode of operation;

accompanied by all documents issued under the order - receipt, receipt of cash on delivery or invoice.

The goods must be returned to the address of Part Trading Ltd .:

Part Trading Ltd.

9700 Shumen


Dimcho Debelyanov Street 4

tel .: +359878155775

Part Trading Ltd. cannot be held liable for refunds of goods that do not meet the above requirements.

Along with the goods, the customer must fill in the return form.

(3) The consumer is obliged to pay the costs of returning the goods, including transport costs, etc. courier or bank charges related to the refund of the price paid for the purchase. In case of refusal to receive the goods, the consumer is obliged to pay the transport costs for sending and returning it.

Amounts on returned goods are paid within 14 days after receipt of the goods and the completed return form from the customer. Amounts on the express delivery on the territory of Bulgaria and the percentage of cash on delivery for the ordered goods (2% on the value of the goods) are not refundable.

Refunds on returned goods are made by bank transfer. Transfer fees for the refunded amounts are borne by the Client. You can find the return form here.

Art.19 Upon receipt of the goods the User is obliged to immediately inspect it and in case he finds obvious defects, the lack of any of the accompanying accessories and / or any of the documents required by law, to immediately inform the person making the delivery . If he fails to do so, the product is considered approved, and the User loses the right to later claim that the product was delivered with obvious defects, the lack of any of the accompanying accessories and / or any of the documents required by law. Complaints of goods purchased from are made according to the rules of the CPA and in accordance with the terms and conditions of their commercial guarantee.

Art. 20 Warranty Conditions

Warranty 24 (twenty four months) from the date of purchase.

The warranty is limited to manufacturing defects.

The manufacturer and the dealer are not responsible for defects resulting from:

installation errors,

congestion due to air leakage in the system,

mechanical damage caused by an accident,

mechanical damage to rubber parts / for airbags /

malicious actions, etc.,

Faults due to non-observance of installation instructions or incorrect installation,

improper operation,

improper maintenance and negligence on the part of the owner and / or user of the car,

abnormal operation and overloading of the vehicle,

driving on extremely bad roads with potholes and obstacles,

participation of the car in competitions, rallies, etc.

Submitting a complaint is accompanied by a description of the problem, as well as photos at - presentation of an official tax document for purchase - receipt, receipt of cash on delivery or invoice.

The part is sent through the manufacturer's dealer, who authorizes the validity of the claim. If the manufacturer approves the claim, the dealer replaces the customer's part. Return shipping costs are at the customer's expense.

Replaced parts and components during the warranty do not extend the warranty itself. The warranty does not cover the replacement of parts, systems and assemblies replaced during the warranty period.

The guarantee does not cover losses, lost profits and additional costs related to the time for repairing the damage (stay and / or loss of income and / or profit, penalties, deprivation of use, loss of rent, failure of travel and business trips, inability to transport of people, goods or materials, etc.)

(1) When purchasing a shock absorber and paying a "deposit", the term for returning the old part is 12 months, counted from the date of purchase.

Art. 21. When you visit the Site, it may set cookies on your computer. A cookie is a file that records information related to browsing the Site from the same computer (eg pages visited, date and time of browsing, follow-up links) and which will facilitate your visits by making it easier and faster to identify yourself with view access to the information you are looking for. You can delete cookies that are installed on your computer at any time, as well as prevent new cookies from being saved and receive notification before installing new cookies by setting up your browser. Please visit the help section of your browser for more information on how to enable and disable these features. Please note that you may not take advantage of some of our services if you uninstall hooks or prevent the installation of hooks on your computer.

Art. 22. The trademarks used on the site are the property of their respective owners. Unless otherwise indicated, the Company's logo, its trademarks, text, images, photographs cited on the Site are the property of the Company. They may not be used without the written consent of the Company.

Art. 23 The provisions of the legislation in force in the Republic of Bulgaria shall apply to the issues not settled in these GENERAL TERMS AND CONDITIONS. All disputes on the interpretation and implementation of these GENERAL TERMS and the interpretation and implementation of contracts for distance selling of goods ordered by will be resolved by agreement. In case of failure and if the jurisdiction is not determined imperatively, the dispute will be referred for resolution by the competent court in Shumen, according to the rules of tribal jurisdiction under CPC, namely - Shumen District Court or Shumen District Court.